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Emergency passport

Besides a normal procedure with a delay of customization of 7 working days, the biometric passport can also be customized as an emergency procedure within a maximum period of 3 days. To this end an equivalent fee to 200 % of the price of the passport must be paid. Passports for children under 4 years (valid for 2 years) will cost €90 in an emergency procedure (€30 + €60), while the passport valid for 5 years (4 years or more) will cost €150 (€50 + €100) in an emergency procedure. The repayment of the emergency surcharge may be asked whether, e.g. due to technical problems, the Passport Office is not able to customize the passport within 3 business days after the receipt of the request and all necessary documents.

A payment receipt must be presented at the time of submission of the application. The tax can be paid by bank transfer or cash payment to the postal account of the Passport Office (Bureau des passports): IBAN LU 46 1111 1298 0014 0000 CCPLLULL. It is also possible to pay online on

It is advised to arrange an appointment before submitting passport applications.

For residents in Thailand, please dial 02 677 7360 or contact us by email:

For non-residents in Thailand, please dial 02 677 7360 or

Emergency passports issued shall be picked up at the Passport Office in Luxembourg:

Bureau des passeports, visas et légalisations (MAE)

6, rue de l'Ancien Athénée
L-1144 Luxembourg
Tel.: (+352) 247 - 88300
Fax: (+352) 22 02 91
Service hours: Mon-Fri, 8:30 AM - 4:00 PM.